Introduction to IT and technical support fundamentals
PC hardware and peripherals: assembly, maintenance, diagnostics
Networking basics and configurations
Operating systems: essentials for Windows, macOS, and Linux
Troubleshooting common hardware and software issues
IT security principles and best practices
Exam practice scenarios and hands-on labs
This course is ideal for newcomers to IT, introducing fundamental support skills and preparing learners
for entry-level technical roles and the CompTIA A+ certification.
CompTIA Network+
Network concepts, protocols, and communication standards
IP addressing, subnetting, and routing fundamentals
Ethernet, wireless networking, and remote connectivity
Network security and risk management
Network troubleshooting and performance optimization
Preparation for CompTIA Network+ exam
Network+ builds your knowledge to design, configure, and troubleshoot networks in business environments,
bridging the gap between entry-level IT and more advanced networking roles.
Cisco Certified Network Associate (CCNA)
Networking basics: OSI model, TCP/IP, and Cisco device architecture
Configuring and troubleshooting Cisco routers and switches
Subnetting, VLANs, trunking, and WAN/LAN implementation
IPv4/IPv6 address management
Network automation and programmability foundations
Network security concepts and implementation options
Practice labs to master Cisco CLI and real equipment
This course is essential for aspiring network engineers and administrators aiming for recognized
certification and practical skills with Cisco enterprise equipment and networks.
Multilayer switching and network architecture design
VPNs, MPLS, and advanced WAN technologies
Network security, monitoring, and risk management
High availability, failover, and redundancy solutions
Advanced troubleshooting of complex enterprise networks
Comprehensive exam-oriented and scenario-based labs
CCNP is designed for networking professionals seeking deep technical mastery across switching, routing,
security, and large-scale troubleshooting in complex infrastructure environments.